Terms of Service

Terms of Service Overview

These Terms of Service govern your access to and use of the Revnovus platform, including Tara AI Employee, AI Voice Agents, and related products and services. By using our services, you agree to these terms.

1. Acceptance of Terms

By creating an account, subscribing to a plan, accessing our platform, or using any Revnovus products or services, you agree to these Terms of Service.

If you do not agree with these terms, you should not use our services.

2. Our Services

Revnovus develops AI-powered software products and automation solutions for businesses, including but not limited to:

• Tara AI Employee
• AI Voice Agents
• Appointment Automation
• Customer Support Automation
• Business Process Automation
• CRM and Workflow Integrations
• Custom AI Solutions

Features available to you depend on your selected subscription plan.

3. Customer Responsibilities

You are responsible for:

• Providing accurate account information.
• Maintaining the security of your account credentials.
• Ensuring that your use of the platform complies with all applicable laws and regulations.
• Obtaining any necessary consent before recording calls or collecting personal information.
• Ensuring that the data you upload belongs to you or that you have permission to use it.

You remain solely responsible for all content and data submitted to the platform.

4. Acceptable Use

You agree not to use Revnovus services to:

• Send spam or unsolicited communications.
• Engage in fraudulent or deceptive activities.
• Violate any applicable law or regulation.
• Upload malicious software or harmful code.
• Attempt unauthorized access to our systems.
• Infringe the intellectual property rights of others.
• Use the platform for illegal telemarketing or prohibited communications.

Revnovus reserves the right to suspend or terminate accounts that violate these terms.

5. Subscription & Billing

Certain services require a paid subscription. Subscription fees are charged according to your selected plan. Unless otherwise agreed in writing:

• Monthly plans renew automatically each month.
• Annual plans renew annually.
• Promotional offers, including "2 Months Free," apply only where specified.
• Pricing may change for future billing periods with prior notice.
• Failure to pay subscription fees may result in suspension or termination of services.

6. Availability of Service

We strive to provide reliable and uninterrupted services. However, we do not guarantee that the platform will always be available or free from interruptions caused by:

• Internet outages
• Cloud infrastructure providers
• Third-party APIs
• Telecom carriers
• Maintenance activities
• Events beyond our reasonable control

7. Third-Party Services

Our platform may integrate with third-party providers including telephony providers, calendar services, CRM systems, email providers, messaging platforms, and AI model providers.

Revnovus is not responsible for outages, limitations, pricing changes, or policies imposed by third-party providers.

8. Intellectual Property

Revnovus retains ownership of: Software, source code, user interfaces, platform architecture, AI workflows, documentation, branding, logos, and trademarks.

Customers retain ownership of: Business data, customer records, documents, knowledge base content, uploaded files, and call recordings (where applicable).

Using our services does not transfer ownership of our intellectual property.

9. Privacy

Our collection and processing of personal information is governed by our Privacy Policy. By using our services, you agree to the practices described in that policy.

10. Confidentiality

Revnovus treats customer information as confidential and implements reasonable security measures to protect customer data. Where required, separate Non-Disclosure Agreements (NDAs) may be executed between Revnovus and the customer.

11. Limitation of Liability

To the maximum extent permitted by law, Revnovus shall not be liable for: loss of profits, loss of business opportunities, indirect damages, incidental damages, consequential damages, or data loss resulting from customer actions or third-party services.

Our total liability shall not exceed the subscription fees paid by the customer during the twelve (12) months preceding the event giving rise to the claim.

12. Termination

Either party may terminate the service in accordance with the applicable subscription terms. Revnovus may suspend or terminate accounts that: violate these Terms, fail to pay subscription fees, engage in illegal or abusive activity, or compromise platform security.

13. Changes to These Terms

We may update these Terms of Service from time to time. Updated versions will be published on this page with a revised "Last Updated" date. Continued use of the services after changes become effective constitutes acceptance of the updated Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Amritsar, Punjab, India.

Contact

If you have questions regarding these Terms of Service, please contact us.