Privacy Policy

Welcome to Revnovus

This Privacy Policy outlines how Revnovus Consultancy Services (a unit of Systler Products Private Limited) ("Revnovus", "we", "our", or "us") manages, captures, records, safeguards, and shares information metrics compiled when you interact with our websites, manage software subscriptions, or use our automated AI-driven agent software architectures, including the Tara AI Employee platform.

By accessing our structural online surfaces, interacting with active communication channels, or initializing administrative user accounts across our platform networks, you explicitly consent to the operational data processing routines outlined within this policy document.

1. Who We Are

Revnovus develops next-generation, AI-driven commercial software applications designed to help global enterprises, multi-branch operations, and dynamic companies automate user communication paths, pre-qualify prospective lead intakes, structure booking systems, and sync complex business process workflows.

Our platform components encompass conversational AI voice modules, automated administrative digital reception systems, back-office task automation suites, and underlying cloud infrastructure environments deployed to drive corporate execution efficiency around the clock.

2. Information We Collect

Depending upon your engagement parameters across our websites and application surfaces, we capture multiple tiers of transactional variables:

A. Personal Information

• Identity details (Full names, business email channels, corporate phone lines).
• Company profile information (Registered corporate names, internal designation, team metrics).
• Geographic boundaries (Country origins, localized communication routing branches).
• Financial verification parameters (Corporate billing paths, card networks, operational payment tokens).

B. Administrative Account Credentials

• Encrypted access markers (Secure passwords, hashed validation strings).
• Workspace choice flags (Localized account system configurations, priority preference settings).
• Subscription tier parameters (Active plan metrics, validation stamps).

C. AI Interaction Details & Telephony Trunks

• Inbound call audio streams and active raw voice data lines captured during dynamic platform processing sessions.
• Text chat histories, digital dialog steps, and transactional queries sent across live platform interfaces.
• Structured profile values parsed mid-call (Academic tiers, country selections, background variables, appointment slots).
• Contextual system outputs (Generated agent dialogue strings, conversation abstracts).
• Call metadata frameworks (Session duration codes, source line details, time-stamps, post-call workflow activities).

D. Network & Technical Diagnostics

• Network identifiers (Source IP addresses, technical browser variables, host operating system layouts).
• Device configuration flags (Hardware signatures, diagnostic crash records).
• Session tracking parameters (Cookie assets, localized navigation steps, product usage duration scores).

3. How We Use Your Information

Revnovus uses the collected metrics to optimize operational performance profiles, including:

• Deploying, managing, and maintaining core customer application workspaces and AI configurations.
• Providing responsive customer support and provisioning live product walkthrough environments.
• Evaluating and enhancing the behavioral responsiveness, accent parsing, and context matching accuracy of the Tara platform.
• Processing structural account transactions, subscription tracking parameters, and corporate invoice schedules cleanly.
• Detecting malicious actors, blocking network attacks, and maintaining platform data integrity.
• Complying with necessary legal reporting regulations and statutory processing boundaries.

4. AI Services & Accuracy Guidance

Revnovus provides advanced, agentic conversational software products. Our deployed AI configurations utilize specialized large language systems to automatically answer incoming phone calls, qualify prospect parameters, sync internal group calendars, process complex organizational FAQs, and compile post-call summaries.

While our underlying models are highly optimized for precision and context matching, AI-generated outputs can occasionally contain inaccuracies or incomplete statements. Subscribed corporate clients are advised to build verification gates for high-risk data—including critical legal compliance factors, precise financial statements, medical indicators, or immigration qualification rules—before relying entirely upon automated system completions.

5. Voice Calls & Recording Logs

Based on your organization's specific dashboard configurations and communication rules, voice interactions handled by Tara may be recorded, transcribed into plain text datasets, summarized into key indicators, and processed for performance analytics. These records help ensure quality compliance, resolve customer disputes, protect network security, and verify internal database records accurately.

Mandatory Compliance Rule: Subscribed corporate clients are solely responsible for providing any legally required privacy disclosures and obtaining necessary explicit consent from their callers before initiating recording or transcription processing pipelines across their communication lines.

6. AI Model Training Rules

Revnovus enforces strict data isolation boundaries. Your private voice conversations, text transcripts, custom business files, and database records are never utilized to train or adjust public, multi-tenant artificial intelligence model sets.

All internal customization files remain completely walled within your private, single-tenant organizational account layers unless you explicitly choose to opt into a specific performance improvement program with us.

7. Cookies Policy

Our web applications use persistent and session-based cookies to store user preference indicators, handle authentication flows, map server loads, analyze web traffic patterns, and monitor feature usage profiles accurately.

You can configure your browser to block or reject tracking cookies, though doing so may prevent certain interactive tools and core dashboard areas from loading or functioning correctly.

8. Third-Party Operators

To run our high-availability global software pipelines, we coordinate with verified, enterprise-grade cloud service systems for key sub-processes, including:

• Distributed Cloud Storage and Infrastructure Frameworks (Host environments, database layers).
• Telephony and VoIP Routing Networks (SIP trunk aggregators, media gateways).
• Secure Payment Gateways (Encrypted compliance networks, card clearings).
• Corporate Calendar Systems (Time synchronizations, appointment bookings).
• Omni-channel Messaging Networks (SMS triggers, transactional WhatsApp relays).
• Platform Analytics Tools (Technical error-logging frameworks, infrastructure telemetry).

These third-party infrastructure systems process only the data fields required to run their specific functional operations and are legally bound to protect your information under corresponding data protection agreements.

9. Data Sharing Parameters

Revnovus does not sell, trade, lease, or monetize your personal details or customer database records to third-party ad networks.

We share database fields strictly under the following limited conditions: to verify and clear standard financial transactions, to respond to valid statutory court orders or law enforcement subpoenas, to enforce our structural service terms, or during formal corporate reorganization steps (such as corporate mergers or asset transfers) under strict confidentiality agreements.

10. Data Security Protocols

Maintaining strong data protection safeguards is a primary operational requirement for Revnovus. Our core security architecture incorporates:

• Universal SSL/TLS encryption protocols applied to all data in transit across network links.
• Advanced encryption standards (AES-256) used for sensitive data fields stored within database layers.
• Granular access control policies and multi-factor identity authorization barriers.
• Continuous automated monitoring of system infrastructure logs to quickly identify potential threat anomalies.
• Isolated backup images stored within secure cloud nodes to guarantee data availability.

While we apply rigorous defense measures to protect all platform records, no internet-facing architecture can be guaranteed to be completely immune to security threats.

11. Data Retention Timelines

We preserve your operational profile files and system interaction data only for the timeline duration required to fulfill active corporate subscription commitments, maintain active workspaces, fulfill necessary statutory legal auditing blocks, resolve customer contract variations, and enforce active validation agreements.

Once data records bypass their operational requirements, they are securely purged or anonymized within our primary storage systems.

12. International Data Transfers

Because Revnovus provides software solutions to clients worldwide, your account variables and communication records may be processed or stored in secure host servers located outside your jurisdiction.

Whenever these international data transfers occur, we implement appropriate contractual safeguards and encryption protocols to protect your information in full alignment with global data protection laws.

13. Legal Rights & Portability

In accordance with the regulatory standards of your location (including India's Digital Personal Data Protection Act, 2023 [DPDP], and the General Data Protection Regulation [GDPR] for international users), you maintain specific data rights:

• The right to inspect and review your active data processing logs.
• The right to update, modify, or correct incomplete or inaccurate data entries.
• The right to request the complete deletion of your personal data records.
• The right to withdraw processing consent metrics smoothly at any point.
• The right to restrict or object to automated data processing routines.
• The right to export your active platform profile data in a standard, structured format.

To submit a data access request, please contact our compliance officer at hello@revnovus.com.

14. Children's Privacy Rules

Our platform automation tools and commercial AI products are designed strictly for adult business operators, corporate enterprises, and professional entities. We do not knowingly compile or track data records from children below the age thresholds defined by applicable regional laws.

15. Business Client Definitions

When commercial organizations run Tara or deploy corresponding automated systems, the subscribed corporate client operates as the primary Data Fiduciary or Data Controller for all customer information flowing through their workspace setup.

Revnovus acts strictly as a Data Processor or Data Processor Agent, executing processing instructions in complete accordance with our master service agreements.

16. Customer Responsibilities

Subscribed corporate accounts are responsible for ensuring they possess all necessary legal permissions, operational authority, and processing rights before uploading, transmitting, or inputting user records into the Revnovus platform.

Clients must also display or voice appropriate notification flags to their callers when utilizing automated conversational AI agents or active recording lines, wherever required by regional laws.

17. Intellectual Property Bounds

All private operational details, custom documentation lists, corporate knowledge bases, customer profile registries, and conversational datasets remain the exclusive property of the subscribed client organization.

Revnovus maintains no ownership claims, structural titles, or intellectual rights over your proprietary customer base data records.

18. Document Amendments

We may update this Privacy Policy from time to time to align with new software releases, platform capabilities, evolving operational frameworks, or updated international legal requirements.

The most current version will always be published on this active page, accompanied by a revised effective date tracking stamp. We recommend reviewing this document periodically to stay informed about our data governance standards.

19. Corporate Governance Contact

If you have any questions, compliance review requests, or tracking questions regarding this Privacy Policy, please reach out to our legal department: